We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Dental X-rays have become a useful tool in veterinary dentistry because they allow us to see the area beneath the gumline where up to 75% of our pet’s tooth structure lies. By taking full-mouth radiographs, we can more accurately diagnose very common diseases. In fact, recent studies have shown that dental disease is incompletely diagnosed 70% of the time without X-rays. Common findings using dental radiography include: periodontal disease, tooth resorptions, impacted teeth, retained root fragments, dead teeth, broken tooth roots and abscessed teeth – all painful diagnoses that your pet
Will my pet be anesthetized for x-rays?
Because pet’s need to be still for x-rays, oral assessments and treatments, they will receive general anesthesia. Without anesthesia, the x-ray sensor would not be accurately placed. Once the x-rays are completed, your pet’s dental treatment will start immediately, which means they only require to be anesthetized once. Because of our patient care protocols, anesthesia is tailored specifically for your dog and closely monitored during procedures – it’s considered to be very safe.
Should I be concerned about excessive radiation?
No. We use only a small amount of radiation to take dental x-rays. There are no reports of adverse radiation effects in dogs and cats from this very small amount of exposure.
We always diagnose first, plan the best treatment and perform the necessary treatment meticulously. Dental radiology replaces guesswork with a diagnosis and allows for the correct treatment to be optimally performed.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed reception area” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to please call the number posted on our windows. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets and equine, as well as time-sensitive vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 7:30 pm. Saturday: 8:00 am - 3:00 pm and Sunday: CLOSED
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.