We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
The anal glands are two small structures on either side of the anus that secrete an odorous, “fishy”-smelling fluid. The purpose of the fluid is to provide identification information that other dogs can detect. Typically, the pressure that naturally occurs when dogs defecate is sufficient to empty the glands. Some dogs can have problems with these glands when the fluid does not empty naturally, and this can lead to impactions, infection and one or both glands rupturing. Dogs with full anal glands that are not emptying well often begin “scooting” (dragging their behind on the ground) and/or turning quickly to bite at their behind. A ruptured anal gland can be very painful for your pet and requires veterinary care. Please give us a call if you have concerns that your dog could be dealing with this health issue.
Not all dogs require drainage or expression of the glands. If your dog has issues with their anal glands, consult with our vet. In some cases, owners can learn how to properly empty glands while other dogs will need their glands expressed by a professional.
If my dog scoots on the carpet, does this mean their anal glands are impacted?
Scooting is often a symptom of anal gland issues, but other problems can cause a dog to scoot. If your dog is scooting a lot, it is best to schedule an exam with your veterinarian.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed reception area” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to please call the number posted on our windows. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets and equine, as well as time-sensitive vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 7:30 pm. Saturday: 8:00 am - 3:00 pm and Sunday: CLOSED
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.