Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
As an owner of a dog who loves being outdoors playing in the grass and in the woods… and as a mother of 2 very active boys who also love being outdoors and playing down in the woods, we have all had to become very familiar with ticks. A few years ago we moved to Greenhill where we live on approximately 20 acres of land. Our home is surrounded by open fields which are bordered by woods.
We started getting Sydney her annual Lyme vaccine before we moved to the country and continue that as a yearly precaution. As ticks become more prevalent, so goes Lyme disease. In the early springtime, she starts her flea and ticks medication and we continue to treat her until Christmas time (depending on fall and winter temperatures). However, we still check Sydney daily for ticks, just in case one may have attached. We use a Tick Twister to remove any ticks that we do find, however, we have been lucky these past few years and have not found many on her.
Why? Because Tick Preventatives WORK! As we now know, ticks are everywhere. We have seen them crawling on the back door of our house and along the pool edge. My boys now know what ticks look like and are very patient at having “tick checks” done on them too. They are great at letting us know if there is one on them and we use the same tick twister to remove it. This tool is great, we have one in the house and in our camper as we camp a lot in the spring, summer and into the fall. The boys also enjoy dirt biking on our property, on a trail we made for them. Last summer they came in from dirt biking, about an hour after they had changed their clothes I found 2 ticks crawling up the wall above their laundry basket. Obviously, they were on their clothes; thankfully they weren’t on them!
Daily checks are ESSENTIAL not only for your pets but for everyone in your family. Help your pets by protecting them with a monthly or a 3-month flea and tick preventative to help your family stay Tick Free this season!
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.
We are continuing to see all cases by appointment only including pets in need of vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, parasite prevention, and more.
Beginning July 2, 2020, clients are able to come into the hospital with their pets with the following restrictions:
SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Face coverings must be worn to enter the hospital.
Use hand washing station upon entry.
Washrooms will be closed to the public until further notice.
If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 7:30 pm* Saturday: 8:00 am - 3:00 pm Sunday: Closed
*On weekdays we will be closed for 1 hour in the afternoon in order to catch up on communications with our clients. This is a temporary measure. Thank you for your understanding.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!