We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
So first off, congratulations on your new puppy! Puppies are great fun, worms, however, are not. As a new puppy owner, you may be wondering what’s the scoop on deworming and how often should it be done.
Your new little pup can be dewormed starting as young as two weeks old. You may be wondering why so young, they haven’t gone anywhere yet, but the reality is they have most certainly contracted roundworms from their mom, so early deworming is best.
If they are started deworming at two weeks of age, it should be repeated every two weeks until they are eight weeks old, then once a month for the next four months, and as an adult should be dewormed a minimum of 4 times a year to keep their parasite health under control. Ideally, they should be given a dewormer once a month all year long in combination with external parasite control to combat all fronts.
If you are curious what is the best option for both you and your new adorable pup, stop by your local veterinarian for a chat about the options that are out there and what will suit your puppy’s needs best.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed reception area” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to please call the number posted on our windows. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets and equine, as well as time-sensitive vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 7:30 pm. Saturday: 8:00 am - 3:00 pm and Sunday: CLOSED
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.