Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
As we started a new year I, like many others, took a little time to look back at the years past. Not just 2017, but further back. One particular pet made me realize that I have been a part of the Avon Animal Hospital family for quite a while.
I delivered this puppy by Caesarean section. I saw her take her first breath. I bottle raised her along with her sister for 6 weeks in my own small apartment that I lived in when I first arrived in Windsor. I found them both loving homes. This puppy was in every year for 15 years for her annual check-ups, and sometimes more frequently for the medical issues she had in her later years. When the time came that she was no longer having the quality of life that she deserved, I was with her when she drew her last breath. It made me realize that while I don’t have quite such an intimate involvement with all of my patients, I have been present for at least a whole generation of pets and the lives of our clients and their families. Those puppies and kittens of my first years here have mostly lived their full lives by now.
At the same time, I realized that our clients children that were barely able to peer over the edge of the counter are now young adults, all grown up and bringing in pets of their own. I hope that they took in a little of what they learned when they tagged along as kids that will help them care for the new pets they will adopt in the years to come. I look forward to the future generations coming along; of both the 4-legged and 2-legged kind.
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.
We are continuing to see all cases by appointment only including pets in need of vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, parasite prevention, and more.
Beginning July 2, 2020, clients are able to come into the hospital with their pets with the following restrictions:
SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Face coverings must be worn to enter the hospital.
Use hand washing station upon entry.
Washrooms will be closed to the public until further notice.
If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 7:30 pm*
Saturday: 8:00 am - 3:00 pm
*On weekdays we will be closed for 1 hour in the afternoon in order to catch up on communications with our clients. This is a temporary measure. Thank you for your understanding.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!